Emotional intelligence comprises of four main components: self-awareness, self-management, social awareness and relationship management. Each of these contribute to the ability to identify and express needs effectively.
This is the foundation of emotional intelligence and is particularly crucial for identifying needs.
• It helps you recognise your emotions as they occur. For example, you might realise, “I’m feeling frustrated right now.”
• It allows you to understand the link between your emotions and your needs. You might recognise that your frustration stems from a need for more personal space or time.
• It helps you differentiate between immediate wants and deeper needs. You might want to lash out when angry, but your actual need might be for understanding or respect.
This aspect of EI is vital for expressing needs in a constructive manner.
• It helps you control impulsive feelings and behaviours. Instead of blurting out demands when upset, you can express you needs calmly and clearly.
• It allows you to adapt to changing circumstances. If your first attempt at expressing a need isn’t well received, you can adjust your approach.
• It helps you stay committed to personal goals, which often align with your deeper needs.
This component aids in expressing needs in a way that’s considerate of others.
• Empathy, a key part of social awareness, helps you understand others’ perspectives. This can guide how you express your needs in a way that’s more likely to be well received.]It helps you read the room, so to speak. You’ll be better at choosing the right moment to express your needs.
• It allows you to understand the organisational dynamics, which is crucial for expressing needs in a professional setting.
This aspect is about using your emotional awareness to build and maintain good relationships.
• It helps you communicate your needs clearly and persuasively.
• It aids in managing conflicts that may arise when needs clash with others.
• It allows you to inspire and influence others, which can be useful when your needs require others’ cooperation.
Now, let’s look how this might play out in a real life scenario:
Imagine you’re feeling overwhelmed at work. Here’s how emotional intelligence would aid in identifying and expressing this need:
You recognise that you’re feeling stressed and anxious. You realise this stems from a need for a more manageable workload.
Instead of snapping at your colleagues or boss, you regulate your emotions and plan a calm discussion about your workload.
You empathise with your boss’ perspective, understanding they’re under pressure too. You choose a moment when they’re not stressed to have a conversation.
You express your need clearly and constructively, perhaps saying something like: “I’ve noticed I’m struggling to maintain quality with my current workload. Could we discuss ways to manage this that work for both of us?”
For many men, the idea of being emotionally intelligent might seem a bit soft or unnecessary. However, it’s important to recognise that EI is a practical skill that can significantly improve your quality of life, your relationships and your career prospects.
Developing emotional intelligence allows you to navigate the often tricky waters of identifying and expressing needs. It helps you do so in a way that’s respectful to yourself and others, increasing the likelihood of your needs being met and your relationships being strengthened in the process.